by Rich Patterson | Dec 14, 2018 | Communication, Personal Improvement
“You” Statements vs. “I” Statements Part 2 In part one, we discussed the definition and application of “You” statements and how they close conversations between individuals. In Part 2, we will discuss “I” statements and...
by Rich Patterson | Dec 14, 2018 | Communication, Personal Improvement
“You” Statements vs. “I” Statements Part 3 In part one of this three-part series, we discussed “You” statements and how they can close a conversation from further exchange because they assign ownership to the received. In part two...
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